Contact information

CONTACT

If you need assistance with an order, have a question about an offering, or want to inquire about custom work, you can reach us below.

This space is monitored directly and we do our best to respond as promptly as possible. Please allow up to 48–72 hours for a response, especially during high order volume periods.

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CUSTOMER SUPPORT

For all order-related inquiries including shipping, tracking, damaged items, or general support:

support@thehoodenchantress.com

Please include your order number and any relevant details so we can assist you efficiently.

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CUSTOM WORK + INQUIRIES

If you are interested in custom workings, special requests, collaborations, or time-sensitive requests, please include as much detail as possible in your message. This helps us determine availability and whether the work is aligned with current capacity.

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BEFORE YOU CONTACT

Please review the following before reaching out:

All orders are handmade, customized, or energetically prepared and require processing time before shipping. Processing times, policies, and shipping details are listed clearly across the site. Most questions can be answered there while your order is being prepared.

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SUBSTACK

For teachings, rituals, recipes, and ongoing reflections, visit:

Around the Way Girl on Substack

This is where deeper practices and shared knowledge are published regularly.

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FINAL NOTE

Every message is read with care. This work is intentional, and so is the way we communicate around it. Thank you for your patience, your energy, and your support of The Hood Enchantress.